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Jenny is in training to become a hair stylist. Her instructor pretends she is a new client seeking a haircut and tasks Jenny with asking
Jenny is in training to become a hair stylist. Her instructor pretends she is a new client seeking a haircut and tasks Jenny with asking the appropriate questions needed at the beginning of the appointment. In this scenario, Jenny and her instructor are involved in:
a simulation.
cooperative training.
microlearning.
gamification.
Identify the usual order of the six basic steps in conducting "PROPER" onthejob training.
OntheJob Training Step
Order
Discuss how this job relates to other jobs.
Continue the conversation and express confidence in employees' ability to do the job.
Have materials, resources, and equipment ready.
Check employees' performance and question them on how, why, when, and where they should do something.
Give employees an opportunity to practice the job and guide them through rough spots.
Put employees at ease.
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