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Jessica tells her audience about her years of experience as a social networking professional helping over 1 0 0 local businesses learn to use social

Jessica tells her audience about her years of experience as a social networking professional helping over 100 local businesses learn to use social networking as an effective marketing tool. Jessica is attempting to _______.
a. preview the main points of her presentation
b. identify herself and establish credibility
c. capture her listeners' attention and get them involved
d. present the main goals of her presentation

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