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Jim Johnson, an accountant at an insurance company, just received his performance appraisal from his boss, Latoya Jones. Although Jim has been an excellent performer
Jim Johnson, an accountant at an insurance company, just received his performance appraisal from his boss, Latoya Jones. Although Jim has been an excellent performer for most of the year, he made some critical mistakes the week of his performance appraisal. As a result, Latoya gave Jim average and good ratings instead of excellent ratings. This is an example of what type of rating error? recency halo error central tendency leniency
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