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Jiro was very angry when his Uber ride never showed up , ?making him late to a date. He tweeted his dissatisfaction to the company
Jiro was very angry when his Uber ride never showed up ?making him late to a date. He tweeted his dissatisfaction to the company on Twitter. The company quickly responded and acknowledged Jiro s complaint in its own tweet. It asked him to provide more information. Within an hour, Uber gave him a credit for the missed ride. What else should the company do in order to help maintain its reputation?
Nothing
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Apologize
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