"J'L'Jtmkwwwm 3. Ben creates many different types of documents for his manager. Each typei-oii'document has a different requirement. a. What are three (3) principles Ben could use when writing standard business letters? Emails are a very common way to communicate in the workplace. What are four (4) reasons why Ben might choose to send an email? c. Written procedures are documents that outline how to I Greystnne College AUSUGIIH. !BSBWRT311 Assessment Templates Versmn 2.0822 I Page 2 of 17 i y '7' L E ' perform certain activities. Why are these important in the workplace? . cl. Name two (2) features of a written procedures document. 4. Ben's manager has asked Ben to create an agenda for an upcoming meeting. a. What is an agenda and what is its . . purpose? _ _ _ _ b. What are three (3) items Ben should include in the meeting agenda