Question
JMC hypermarket employs 15 staff, each placing an average of 15 minutes of long-distance calls per day. The average call lasts for 5 minutes. It
JMC hypermarket employs 15 staff, each placing an average of 15 minutes of long-distance calls per day. The average call lasts for 5 minutes. It has been determined that 20% of calls are made during the busy hour. Calculate the traffic intensity in Erlang during busy hour.
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Advances In Knowledge Discovery In Databases
Authors: Animesh Adhikari, Jhimli Adhikari
1st Edition
3319132121, 9783319132129
