1. Jo Chong has recently been promoted to the position of a project manager at Palmer Inc., a software development firm. As a project manager, she now has the authority to delegate work, provide supervision and feedback, and monitor employee performance. Ever since her promotion, she has been preparing herself to guide her subordinates in different project activities. However, she feels that the employees do not proactively approach her for help. It appears that the sole criterion for Jo's promotion was her effectiveness in meeting individual targets. How would best explain this situation?
2. Coercive power is most likely to be negatively related to employee satisfaction and commitment? Explain the reasons why this leadership concept still relevant today?