Question
Joanna lives in Perth, WA. She runs a broker mortgage firm which provides financial services to small businesses and private clients. Jacob lives in Singapore.
Joanna lives in Perth, WA. She runs a broker mortgage firm which provides financial services to small businesses and private clients. Jacob lives in Singapore. He used the services of Joanna's firm in the past while he lived in WA. On September 1 2021, he anonymously published an unfavourable review of Joanna's firm on one of the leading Australian review websites- "Australia Review". The website only periodically reviews the posted reviews. The review briefly outlined the nature of the service he received and commented that the service "did not meet the professional standard you would have expected from a highly experienced broker". Following the publication of the review, Joanna's volume of business fell by 25%. Joanna wants to sue Jacob.
Q1. Would it be possible for Joanna to receive a court order against Australia Review website that would order the website to reveal Jacob's identity?
Q2. Assume that after finding out about the publication, Joanna approached the Australia Review website and asked them to remove the negative review. Since the website has refused to do so, Joanna wants to sue them. Would it be possible?
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