Job analysis has been considered an important activity of HRM. Discuss the difference between job analysis and job evaluation and the relevance to compensation. Describe the major decisions involved in job analysis and job evaluation. Select a position within your organization or an organization that you are familiar with and research job analysis relevant to that role. (Customer Service Representative). What are the key elements mentioned in your sources? How does job analysis support managers in making pay decisions? How is job analysis used at your organization?