Job Description: IT Technician

Reports to: Project Engineer

Overview:

Major Systems Corporation is a fast-growing IT service company that offers IT solutions to businesses.

The primary responsibility of an IT Technician is to provide support to the IT department.

Duties:

• Install computer hardware and software
• Monitor and maintain computer networks
• Provide support to staff and clients while setting up new applications
• Troubleshoot both hardware and software problems
• Replace parts and or carry out minor repairs in order to maintain systems
• Prioritize among several open cases of technical issues at a time
• Perform data backups on schedule
• Evaluate new technology to check suitability with existing technology
• Create documents and reports for various processes and procedures followed

Skills Required:

• Working knowledge of various software and operating systems
• Demonstrated logical thinking skills
• Ability to work independently to resolve issues
• Excellent problem-solving skills
• Ability to communicate well with others
• Ability to prioritize workload
• Ability to work continuously at a task until completed
• Organizational and time-management skills

Experience and Education Required:

• A bachelor's degree in computer science or a related field
• In-depth knowledge of computer programs and applications

Benefits:

Major Systems Corporation offers health insurance, dental insurance, vision insurance, 401(k) benefits, paid vacation, and paid time off. The company focuses on the development of employees and offers tremendous growth opportunities.

Salary Range:

The starting salary range is $50,000-$70,000 per year.

Which of the following experiences mentioned in an interview would indicate that an applicant has good goal-setting skills?

a. "I was a member of the debate team and often provided feedback to my teammates about their performance."

b. "I set a target to complete three online courses during the summer break and accomplished it."

c. "My hobbies include do-it-yourself projects."

d. "I managed travel and accommodation for the university basketball team."