Job one, is identifying stressors and use as your perspective on a "Owner of a franchised mail center (UPS Store)" to find 7 points of stress, explain what type/level of stress this might be (pg. 45), and how management should (or could) be aware of these conditions. How would you remedy the situation yet - job one is identifying stressors.

Quick, J. D., Wright, T. A., Adkins, J. A., Nelson, D. L., & Quick, J. D. (2013). Preventive Stress Management in Organizations. American Psychological Association.