Job performance is perhaps the ultimate outcome variable in organizational behavior research. At the end of the day, bottom$-$line performance is critical. This activity is important because a person$$s job performance consists of two major components: task and conceptual performance. Moreover, organizations are also concerned with both how effective and how efficient each employee is$.$ Therefore, as a manager, it is important that you understand terminology regarding job performance.

The goal of this activity is to demonstrate your understanding of the difference between task and contextual performance, and the difference between effectiveness and efficiency.