Jodie has worked for 18 months for an online sales company, Gadgets R Us, which sells a range of electrical products. The role involves following up on customers who browse Gadgets R Us website, with targeted telephone calls Her telephone calls to customers are ostensibly to see if the customer has any questions about the products they have looked at, but the telephone call will often turn into a sales pitch and Jodie will endeavour to persuade people to buy products. Jodie has a written contract which states that her pay is 350 per week. Her contract also provides for a commission payment of 10 each time she is able to sell a product to a customer. She usually manages to sell one product each day, so working five days a week, this means she is typically earning 400 each week. Jodie's contract states that the notice period to be given on termination of the contract by either side is four weeks. Gadgets R Us have has seen a downturn in sales during in the last six months and is reviewing its costs. Jodie has been under pressure to increase sales. Jodie's manager tells her that Gadgets R Us wants to change working arrangements to try and incentivise staff to sell more products to customers. They want to change the pay structure by reducing basic pay, in Jodie's case from 350 to 250 a week, but increasingly the commission payment to 15/sale. Jodie is not happy about this proposed change - if she maintains her current level of sales, her typical weekly earnings this would reduce from 400 to 325. She does not think Gadgets R Us' proposals are realistic, and the only way she could achieve greater sales would be to work longer hours and make a greater number of telephone calls. When Jodie tried to discuss the proposals with her manager, he told her that Gadgets R Us would provide her with enhanced diagnostic software on a new laptop which would help her to target calls to prospective customers, increase the number of calls which materialised into sales; and if things go well, her overall earnings should be maintained (and might even increase) without a need to work extra hours. There would be training to help her use the new technology. Jodie is very unhappy and is contemplating leaving if Gadgets R Us insist on making these changes. She does not believe the new technology will make the slightest bit of difference, so she will either have to do work longer hours (with no guarantee of increased sales) or work her existing hours and suffer a cut in earnings. What advice would you give Jodie about the proposed changes? Can Gadgets R Us (i) introduce the new software and (ii) change her basic pay and commission payments? Would she have any claim against Gadgets R Us if she left because of the changes they are making