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John Dlamini tasked the senior internal auditors to perform a process audit on the printing department of Extra Ltd . The following information was obtained:

John Dlamini tasked the senior internal auditors to perform a process audit on the printing
department of Extra Ltd.
The following information was obtained:
Joy Long was recently appointed as the new manager in the printing department. Joy is
related to the chief executive officer (CEO). Because the CEO trusts her fully, he gave
her full access to all the systems within Extra Ltd.
Study materials are forwarded to the printing department as pdf documents and are
password protected. Joy recently requested that all passwords on documents be
removed before sending the documents to her.
The policies and procedure manual were reviewed, and it was noted that the policies
and procedures were outdated.
Joy explained to the senior internal auditor that because she is family of the CEO, she
can do whatever she wants. She also believes that the company policies and
procedures are not applicable to her.
Three employees in the printing department resigned since the appointment of Joy
Long. The employees felt threatened by her and did not agree with her management
style as Joy believed in manging through fear, shouting and fighting.
After discussions with an employee in the printing department, you obtained the
following additional information:
AUI2601/2/2024
9
The employee noticed that Joy sends out the pdf documents to customers from
her personal email address, which is against company policy.
Certain documents forwarded to Joy were never received by the printing
department. When the documents were requested from Joy she explained that
she is too busy and will forward the documents when she has time.
The employee suspects that Joy is selling the electronic pdf copies to some of
the students at a lower price than the printed copy.
Everyone in the office suspects that Joy has a gambling problem and needs the
extra cash to fund her gambling addiction.
REQUIRED MARKS
6.1 With reference to the information given in the scenario, list the three common
characteristics of fraud and provide an example from the scenario for each
characteristic.
(6)
6.2 Identify six (6) warning signals that can be observed from the information in
the question which could indicate the possible existence of fraud.
(6)
6.3 Describe the internal auditors responsibilities during fraud investigations

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