John is a recent college graduate, who works as a paralegal for the state of Georgia. One rainy morning. John's car broke down. John is the fourth owner of his current vehicle The previous owners were his dad and two older siblings. When John got the car, it had 196,000 miles. Now, John is at a critical decision-miking crossroads-purchase decisions. Specifically, when making a purchasing decision, there are stages that consumers like John carry out. All of the following are true about purchase behavior EXCEPT: O a in the pre-purchase phone, buyers assess their purchase. O b, In the pre purchase phase, the customer identifies that something is lacking O c Customers go through predictable stages in making a purchase. O d. Critics say that marketers create desires in people that they didn't already have