John is currently a class 2 real estate agent. He has become concerned that the agency may not be up-to-date with the Code of Conduct for agents and conflicts of interest. He suspects that the agency and some of its staff may have breached the Code of Conduct.

1. Where can John source information regarding code of conduct and conflicts of interest?

2. What investigative steps can John undertake to determine if any breaches had occurred?

3. John has discovered that a number of breaches had occurred. What steps or processes should John now?