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John read a book on effective teamwork and reorganized his department into teams. He assigned each of his eight people to at least one project

John read a book on effective teamwork and reorganized his department into teams. He assigned each of his eight people to at least one project team and assigned each one of them to head up at least one project team. Once a week the project heads, which included all eight of his unit's employees, met to discuss their progress. But the monthly productivity figures fell and John notices that people were arguing more, meetings were lasting longer, and fewer decisions were being made. Is John's team group-like or team-like? Explain your answer. What are the key design issues that John needs to focus on to get the department back on track?

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Johns department seems to exhibit characteristics more akin to a group rather than a cohesive team 1 Decline in Productivity The fact that productivit... blur-text-image

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