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John van Maanen worked in one of the Disney parks, and he mentioned a curious unintended outcome of the cultural caste system created by
John van Maanen worked in one of the Disney parks, and he mentioned a curious unintended outcome of the cultural "caste system" created by Disney's show business approach. What was curious? Due to social identity effects, the Seven Dwarfs often got in arguments and conflicts off-stage with the Pirates of the Caribbean Street sweepers liked to steal the Tour Guides' costumes and wear them around off-stage The on-stage norms often outweighed off-stage norms, e.g., Alice in Wonderland (a junior college student) was dating a street sweeper (pre-med at USC), and cast members thought Alice was too high status for the sweeper Cinderella routinely got hammered and chased Snow White around the underpark The dishwashers and street sweepers would occasionally break into the Wardrobe department and vandalize or purposely misplace high status cast members' costumes
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