John works at XYZ corporation, a financial services company in South Africa. the company has been experiencing high level of employee turnover during the last year.management is concerned about this and they John to analyse the employee turnover patterns and identify potential causes. once this has established they want to address these problems to reduce the employee turnover rates. in terms of HRIS customer/users, what type of user would John represent if he uses the HRIS for this purpose?

a. clerical employee b. manager c. technician D. analyst