John's Cleaning Service has just started and requires a bookkeeper to get his books organised for the new venture. The main customers will be small businesses who require window and office cleaning after hours. It is expected that there will be some domestic cash customers as well. a. Identify and list SIX needs of the new business relevant to bookkeeping activities. b. What might be possible outcomes if there is a misunderstanding about the particular needs of the business? Suggest ONE negative outcome for each of the needs identified in (a).