Jon said, "You're joking-these cabinets are grey, the new ones are grey-the only difference is the wood topt You'd throw away $2,000 for nothing? Susan replied stifly, "T'm sorry, that's the policy: Jon said, "I don't care what the policy is. If I have to move them myselt, those cabinets are not going to the dump. My division is losing money and I'm not going to throw money away. If you don't like it, you're going to have to get your general manager to convince my general manager to make me do it. Now would you please leave so l can get some work done: 1. If you were Susan, what would you do? 2. What, if anything, could Susan have done differently to avold this problem? 3. What could the management of Cerberus do to more effectively manage situations like this