Jose has to move his belongings out of his current apartment and into a new one in a single day, which is more work than he can do alone. He identifies a few solutions to his problem, creates a list of criteria to help him evaluate the best approach, and weighs his criteria as follows: High importance: low cost Medium importance: most reliable Low importance: help with packing before moving He considers three potential solutions: . Hiring a moving company, which will be the most reliable, the most expensive, and can help with packing . Asking his best friend to help, who is reliable and free, but cannot help with packing . Asking his brothers to help, who are typically unreliable