Juniper is among the world's largest manufacturer and supplier of networking equipment. The company supplies to many firms in the IT sector with equipment for creating internet. intranet, and extranet systems, and operates globally The main users of the equipment are the engineers who set up and maintain the systems in the client companies. These engineers will encounter problems throughout the lifetime of the equipment- new uses for the systems will be needed, systems will crash occasionally, unforeseen circumstances will cause new problems or new challenges on a regular basis. Q-24.1 What Juniper can do to provide solutions about the problems to the buying organizations? Q-24.2 How does the concept of the buying center apply to the clients of Juniper