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Just as Henry Ford had declared that a customer can have any color he wants, as long as it s black, Monica had two options

Just as Henry Ford had declared that a customer can have any color he wants, as long as its black, Monica had two options in her salon, a wash and style or simply a style. The style happened to be a bowl placed on the customers head with all protrusions lopped off. This lack of variety was necessary to maintain the speed of service, and there were a few customers that preferred these
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provider-routed services.
monoflow services.
singularities.
customer-routed services.

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