just need the (internal business process) and (learning and growth) sections

Cafferty Corporation is preparing its balanced Scorecard for the past quarter. The balanced Scorecard contains four perspectives: financial customer, internal business process, and learning and growth (Click the icon to view the specific objectives.) Click the icon to view KPIs and corresponding data.) Read the requirement. UVU Goal Goal Actual Achieved? Perspective: Objective KPI Financial: 1 Sales revenue growth-core product line 7 ROI Yes $2,000,000 $2,050,000 19% 21% Yes Customer 4 Number of repeat customers 103,000 Yes 6 Market share percentage 104,000 20% 17% Yes Internal business process: 2 5 Yes Yes Learning and growth: 3 8 No No More info Through its strategic management planning process, Cafferty Corporation has selected two specific objectives for each of the four perspectives; these specific objectives are listed in the following table. Specific Objective 1. Increase sales of core product line. 2. Develop new core products, 3. Improve employee product knowledge. 4. Increase customer retention. 5. Increase plant safety 6. Increase market share. 7. Increase Return on Investment (ROI). 8. Improve employee job satisfaction. Data table Catterty Corporation has collected key performance indicators (KPIs) to measure progress toward achieving its specific objectives. The following table contains the KPIs and corresponding data that Cafferty Corporation has collected for the past quarter. . B Goal Actual 2,400 2,200 4.0 2 Hours of employee training provided 3 Number of plant accidents 4 Sales revenue growth-core product line Employee turnover rate (# of employees' leaving company + total # 5 of employees) 3 $2,000,000 $2,050,000 7% 8% 6 ROI 19% 21% 17% 7 Market share percentage 8 Number of new core products 9 Number of repeat customers 20% 17 18 103,000 104,000