K

Jillan Khalaf

+1 7..1@gmail.co m

Lynn, MA 01901

SUMMARY

Respectful

Responsible

Fast learner

Time management

Multi tasking

Motivational Speaker

great customer service

positive attitude

EXPERIENCE

Export Documentation Clerk

Peabody, MA

DB Schenker/ Aug 2022 to Current

Complied with insurance regulations dictated by local, state and federal agencies.

Checked import and export documentation to determine cargo contents. Determined shipping methods and prepared bills of lading, invoices and other shipping documents.

Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Student Pilot

Danvers, MA

Beverly Flight Center/ Sep 2022 to Dec 2022

Conducted in-depth pre- and post-flight checks for safety and operational compliance.

Monitored engine operation, fuel consumption and functioning of aircraft systems during flights.

Operated radio equipment to contact control towers for takeoff clearances, arrival instructions and other information.

Calculated aircraft weight, balance and fuel requirements for each flight. Understood and followed oral and written directions.

Planned and completed group projects, working smoothly with others.Export Agent

Peabody, MA

Expeditors/ Jan 2022 to May 2022

Obtained competitive rates and space with airlines, steamship lines, railways and trucking companies.

Completed AES filings for U.S. Customs exports requirements, prepared letters of credit and put together export declarations.

Verified shipments against documents to maintain accuracy.

IMPORT and EXPORT ACTIVE SUPERVISOR

BOSTON, MA

WORLDWIDE FLIGHT SERVICES/ Jan 2020 to Dec 2021

Track shipments and communicate with clients about the package's progress.

Provide efficient delivery logistics through data management.

Fill out import documentation, compile carrier and route assignments, compute international fees for each shipment, and keep track of shipment payments and quotas.

Established, supervised and continuously improved import process flows in conformance with rules, procedures and company policy.

Import Clerk

Boston, Ma

Swissport/ Jan 2019 to Current

Track shipments and communicate with clients about the package's progress.

Fill out import documentation, compile carrier and route assignments, compute international fees for each shipment, and keep track of shipment

payments and quotas.

Customer Service

Boston, MA

Hudson News/ Sep 2018 to Jan 2019

Logan International Airport, Maintain sanitation, health and safety standards of work areas.

Verify that prepared foods meet the requirements for quality and quantity. Take food and drink orders and receive payment from customers.Customer Service

Peabody, Ma

Dunkin Donuts/ Jun 2017 to Current

Maintain sanitation, health and safety standards of work areas. Clean food preparation areas, cooking surfaces, and utensils.

Serve orders to customers at windows, counters, or tables.

Advertising Sales Representative

Alexandria, Egypt, Egypt

Icom Egypt/ Jun 2013 to Aug 2017

Advertisement for a select amount of stores around area.

Organizing, preparing, and Public speaker at multiple events for different occasions.

Communicating with a large amount of people daily.

Providing information to customers with any questions or concerns.EDUCATION AND TRAINING

Some College (No Degree):Aviation Management And Operations

North Shore Community College

Danvers, MA

Relevant Coursework: [Aviation Law and Safety] & [Private Pilot Ground School] [Human factors in flight operation]

3.5 GPA

LANGUAGES

English:

Native/ BilingualCERTIFICATIONS

Arabic:

Native/ Bilingual

DB SCHENKER, DANGEROUS GOODS AND HAZOURDOUS MATERIALS CERTFIACTE - 2022

BEVERLY FLIGHT CENTER MEDICAL

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