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Karen, a representative from the Skyesburg mayor's office asked Daniel, a conflict mediator, to help resolve a large - scale, long - term dispute in
Karen, a representative from the Skyesburg mayor's office asked Daniel, a conflict mediator, to help resolve a largescale, longterm dispute in a local neighborhood. "The dispute revolves around plans to extend the city's light rail system into the neighborhood," explained Karen. "Some residents support the expansions, while others are strongly opposed." "How many people are involved?" asked Daniel. "And how long has it been going on "I don't have any solid numbers for you," Karen responded, looking at her notes. It has been going on for months, though, and the community meetings on the issue attract quite a crowd." Daniel said, Okay Im going to ask you for some information about the situation contact numbers and so on Then Ill start talking with people in the neighborhood to see who we need to work with and what the history of the situation looks like. It might be a while before we can pull together a meeting. Daniel suggested that he wants to perform a conflict analysis of the situation. Select the true statement about the conflict analysis process. The intervener should allow parties to review the analysis before initiating a resolution process. A resolution process should be identified before speaking to parties about the conflict. The analysis process should focus on facts rather than feelings and perceptions. The intervener should begin the process by outlining the parties' positions.
Karen, a representative from the Skyesburg mayor's office asked Daniel, a conflict mediator, to help resolve a largescale, longterm dispute in a local neighborhood. "The dispute revolves around plans to extend the city's light rail system into the neighborhood," explained Karen. "Some residents support the expansions, while others are strongly opposed."
"How many people are involved?" asked Daniel. "And how long has it been going on
"I don't have any solid numbers for you," Karen responded, looking at her notes. It has been going on for months, though, and the community meetings on the issue attract quite a crowd."
Daniel said, Okay Im going to ask you for some information about the situation contact numbers and so on Then Ill start talking with people in the neighborhood to see who we need to work with and what the history of the situation looks like. It might be a while before we can pull together a meeting.
Daniel suggested that he wants to perform a conflict analysis of the situation. Select the true statement about the conflict analysis process.
The intervener should allow parties to review the analysis before initiating a resolution process.
A resolution process should be identified before speaking to parties about the conflict.
The analysis process should focus on facts rather than feelings and perceptions.
The intervener should begin the process by outlining the parties' positions.
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