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Karen has some important research to do for her doctoral thesis. So , for her research she orders a textbook online and pays extra for
Karen has some important research to do for her doctoral thesis. So for her research she orders a textbook online and pays extra for a delivery service that will get the book to her doorstep in under hours. The deliverer allows Karen to track her order online, so she can sign for the parcel when it arrives, which it does in just hours. What expectation level do you think this service has satisfied? What expectation level do you think this service has satisfied?
Karen has some important research to do for her doctoral thesis. So for her research she orders a textbook online and pays extra for a delivery service that will get the book to her doorstep in under hours. The deliverer allows Karen to track her order online, so she can sign for the parcel when it arrives, which it does in just hours. What expectation level do you think this service has satisfied? What expectation level do you think this service has satisfied?
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