Karla Marshall, an operations manager at the PCM Corporation, began work on a workforce development planning system for her direct reports. To support her system effectively, she planned activities that focused on Multiple Choice developing an efficient information storing system. motivating employees based on their developmental needs. developing knowledge sharing networks to help trainers and managers reach employees faster. recruiting low-skilled employees who can be trained based on the needs of different departments. training employees based on their ability to meet the companys developmental strategies.