Kate Slattery is a supervisor at a BestCo, a consumer electronics company, and she is having trouble with some of her young employees. Jack Richards is the company's HR manager, responsible for the 45 employees in the BestCo Midwest regional office. BestCo has a good reputation in the local labor market of hiring energetic, young talent and giving them the experience they need to take the next step in their professional careers. Most of Kate's direct reports are recent college grads, experiencing "work life" for the first time. So, it doesn't seem odd to them to check their Facebook page or Twitter account during the day at workthey have grown up in the social media era of communications and feel the need to check in on a frequent basis