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Ken Shilov, manager of the marketing department, tells you that budgeting just does not work. He says that he made budgets for his employees and

Ken Shilov, manager of the marketing department, tells you that budgeting just does not work. He says that he made budgets for his employees and when he reprimanded then for failing to accomplish budget goals, he got unfounded excuses. Suggest how Mr. Shilov could encourage employee cooperation.

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