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Kenosha Winter Services is a small, family - owned snow - removal business. For its services, the company has always charged a flat fee per

Kenosha Winter Services is a small, family-owned snow-removal business. For its services, the company has always charged a flat fee
per hundred square metres of snow removal. The current fee is $12.80 per hundred square metres. However, there is some question
about whether the company is actually making any money on jobs for some customers-particularly those located on more remote
properties that require considerable travel time. The owner's daughter, home from school for the summer, has suggested investigating
this question using ABC. After some discussion, a simple system consisting of four activity cost pools seemed to be adequate. The
activity cost pools and their activity measures appear below:
The total cost of operating the company for the year is $510,000, which includes the following costs:
Resource consumption is distributed across the activities as follows:
Job support consists of receiving calls from potential customers at the home office, scheduling jobs, billing, resolving issues, and so
on.
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