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Ketchem All Detective Agency is evaluating its system. The company gathered the information below: Process Available Hours per Week Value-Adding Time (hours per client) Average
Ketchem All Detective Agency is evaluating its system. The company gathered the information below: |
Process | Available Hours per Week | Value-Adding Time (hours per client) | Average Demand |
Interviews | 69 | 13 | 20 |
Research | 131 | 14 | 31 |
Pursuit | 75 | 4.50 | 136 |
Travel | 200 | 14 | 61 |
Practical capacity is 80% for each process. |
Which process is most likely to be a current bottleneck? |
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