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Kettner (2014) has identified the main themes emerging from studies of excellence. Some of these standards include: Select one or more: a. Establishing a purpose

Kettner (2014) has identified the main themes emerging from studies of excellence. Some of these standards include: Select one or more: a. Establishing a purpose and mission b. Creating an organizational structure c. Designing jobs in a way that let all staff use expertise and talents d. Demonstrating commitment to high performance by rewarding staff e. 1 and 2 only

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