King Edward VII College was established in 2010. The College is based in Melbourne CBD and offers a range of courses in management, marketing, human resources and international business. It currently has around 500 students enrolled across all of its courses.

The College is very popular due to its competitive pricing structure, innovative teaching methods and state of the art facilities.

Due to its success, the College plans to establish two additional campuses, one in Brisbane and one in Sydney within the next 6 months.

The College currently employs a range of staff members. That includes the CEO, an Operations Manager, Marketing Manager and a Marketing Assistant, Human Resources Manager, Finance Manager, Administration Officer, IT Manager, Receptionist, Academic Manager, Student Services Officer and approximately 14 trainers.

A new Strategic and Operational Plan has been developed to guide the company's direction for the next three years.

As the newly employed IT Manager, you have been asked as per the Strategic and Operational Plan to facilitate improvements to the ICT system.

The company's current ICT situation is as follows:

Hardware	Number	Software	Number
Server HP/DELL 16 GB Ram 2.5 TB space and 2.5 TB backup	1	Windows Server 2008 R2	1
Computer PC	24	Windows 7 pro
Computer monitor	24	Office 2010 Pro	24
Router	1	Enterprises System/ App Specific to company	0
Switch	1	Cloud Server / Online system and websites	0
Cables	Bundle
Wi-Fi Modems	2

All workstations currently have the software as outlined above.

There is no cloud system in place and staff can only access data at work through their computers. A number of staff are expected in the near future to increasingly work in multiple locations due to the establishment of the new campuses.

Although the existing campus is state of the art, students often complain about the WiFi being slow or dropping out.

As the ICT Manager, you have identified that the following equipment and software is required to upgrade the system.

Hardware	Number	Software	Number
Server HP/DELL 16 GB Ram 2.5 TB space and	1	Windows Server upgrade to 2016	1
Computer PC	24 to 30 For Staff 30 Extra computers for computer lab* Optional	Upgrade to Windows Pro 2010	24 upgrade to 30 30 extra License for computer lab* Optional
Computer monitor	24 to 30 30 extra computers for computer lab* Optional	Office365	24 Upgrade to 30 30 Extra License for computer lab* Optional
Router	2	Enterprises System/ App Specific to company	1 CRM System 1 Student Management System
Switch	2	Cloud Server / Online system and websites	1 E-learning System
Cables	35 x 1 metres to patch from patch panel to the switch 35 x 2 meters from Workstation to the Wall socket	NA	NA
Wi-Fi Access point	4 to enable student to use WIFI in campus premises	NA	NA

This is an urgent upgrade and all equipment/software must be supplied within one month of supply to ensure that there is time for installation during the break.

A budget of $10,000 is available.

You are to develop and document your contract.

Contract requirements

Describe the contract requirements (products/services required), as well as applicable contract boundaries based on workplace procedures.

Based on the products/services required, research and identify suitable vendor/s that will be involved as part of the contract with the client. Include their company name, contact details and the details of the products or services will they provide?

Explain why you have chosen this vendor.

Describe the criteria that will be used to determine the performance of the contract.