Question
Klinik Kita is the subsidiary company for Kumpulan Perubatan Negeri Selangor (KPNS) and located all around Malaysia. To face the COVID-19 pandemic, KPNS has issued
Klinik Kita is the subsidiary company for Kumpulan Perubatan Negeri Selangor (KPNS) and located all around Malaysia. To face the COVID-19 pandemic, KPNS has issued a new business process for dealing with patients at all outlets of Klinik Kita. The processes for each category of patients are different. For patients who have a symptom of COVID-19, they are going to be isolated to the special ward for treatment. The patient who is adult and elderly will get immediate treatment and then will be referred to the hospital for future treatment. For the non-symptom patients, they need to wait for 30 minutes before consulting with the doctor. As for elderly patients, they are not going to wait for their turn for treatment as they are in the priority line. They are going to be treated immediately by the doctor. However, Klinik Kita does not have a pediatrician, therefore all pediatric patients will be referred to the hospital immediately. To express their gratitude to the community, Klinik Kita has decided there will be no charges imposed for the elderly patients, regardless of their citizenship. The treatment provided by Klinik Kita is equal for all their patients. As a systems analyst, you need to develop a decision table for the above scenario to setup a new system module for Klinik Kita. Show all possible rules and simplify the decision table.
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