Knight Capital Software Error Case Study

Answer the 4 following questions using the operations and project management model

• Discuss 3 key Project Management Failings in the Knight Capital Software Project and how these failures can be effectively mitigated or reduced in similar operations and capital projects.
• Discuss 3 key Operations Failings in the Knight Capital Software Project and how these failings can be effectively mitigated or reduced in similar operations and capital projects
• Produce a comprehensive risk assessment plan including a risk log and risk probability/impact matrix for the project. Discuss a suitable contingency plan that must have been put in place for each of the risks identified in your risk log.
• How quality framework such as TQM and associated tools could be used to improve quality throughout the project including the initiation, planning, execution and delivery phases.