Knowledge workers are an important and growing group of employees. The major resource and tool of their work is knowledge. Due to its tacit dimension, knowledge is of intangible character which makes the management of knowledge workers difficult; managers cannot observe and control the most important part of the process of work of knowledge workers (it happens in their brains and is invisible) and they cannot use directive tools that fail with this group of employees. Managers of knowledge workers are advised to change their managerial role for a leadership one. The article discusses problems relating to the leadership of knowledge workers. Research on this problematic is a part of the research on knowledge workers, their management and leadership. The research started in autumn 2010 at the University of Economics Prague and the Police Academy of the Czech Republic in Prague and it continues. The objective of the research is to verify some aspects of knowledge work and the management and leadership of knowledge workers. The research is quantitative and based on a questionnaire. As both management and leadership are practical disciplines, it was decided to use Lee Iacocca's concept of 9 Cs of leadership (leadership scorecard) as a basis for the research on leadership. The article provides the results of answers of 125 respondents and shows that managers in our country have great reserves in leadership techniques and skills.

Questions:

1.1. Identify the objective of the study. (3)

1.2. Recognise the Research approach used in the above-mentioned study. (3)

1.3. Classify the theory the above-mentioned study was based on. (3)

1.4. Suggest a research strategy for the above-mentioned study and explain why it is the most suitable strategy. (8)

1.5. The above-mentioned study used questionnaires as the data collection instrument. Examine the advantages and disadvantages of utilising questionnaires. (10)

1.6. Develop a seven-question instrument that could be used to gather the relevant data for the above-mentioned study. The instrument needs to contain different types of questions such as Demographic questions; Ranking questions; Multiple choice questions; Rating scale questions; Likert scale questions; Open-ended questions; Closed-ended questions. (21)

1.7. Discuss the results of the above-mentioned study. (3)