KPI: engagements are correspondence between the student and an advisor.

Describe at least three Hawthorne Effects of KPI. - Be specific as to how the use of each KPI will influence the non-financial behavior of college employees. - At least one of your Hawthorne Effects must be negative. It is crucial that you identify the negative effects as well as the positive ones. The College will need to plan for both. - Provide support for your Hawthorne Effect by stating why you believe the behavioral change will take place, what impact it will have on the operations of the organization, and what impact the behavioral changes will have on the result of the KPI.