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KPI's are used to justify a program, perhaps one that was created by a congressman, senator or president. Since we all live in a POLITICAL
KPI's are used to justify a program, perhaps one that was created by a congressman, senator or president. Since we all live in a POLITICAL world, the metrics can be skewed for their political viewpoint...how can we CONTROL this? How can the public be assured that the metrics and measurements we see are HONEST and TRUE?
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