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Kristen recently graduated from college with a degree in management and is working as a Human Capital Consultant for a multinational professional services network. Her

Kristen recently graduated from college with a degree in management and is working as a Human Capital Consultant for a multinational professional services network. Her first assignment is to train employees at Company A on a new system. She soon finds that many of the employees at Company A are resisting the new system. The following points are among the major reasons that employees tend to resist change, EXCEPT: self-Interest. uncertainty. learning-anxiety. lacking ability

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