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Kristoff has been working for a manufacturing firm for several years, and has just been tasked with turning around a production line that has the
Kristoff has been working for a manufacturing firm for several years, and has just been tasked with turning around a production line that has the worst quality rating in his plant. The production line averages 20 defects per 1000 products produced, which is double the plant average of 10 defects per thousand. He would like to set a black and white (B&W) goal that will point to the destination he expects from his new team. What goal should he set? Group of answer choices A. No defects ever B. We need to improve our defect rate by a significant amount C. We will be below 10 defects per thousand by the 15th of next month D. No more than 5 defects per thousand E. Remember to falsify the defect reports each shift
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