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Kurle Inc. frequently advertises that its potato chips are the best in the world. However, when new customers taste them, they find the chips mediocre
Kurle Inc. frequently advertises that its potato chips are the best in the world. However, when new customers taste them, they find the chips mediocre in comparison to other potato chips. This discrepancy between promises and reality is referred to as the _____. Multiple choice question. communication gap listening gap service performance gap service design and standards gap
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Business Information Systems: Design An App For That
Authors: Frost Raymond.
1st Edition
9783319170282
