l6 One of the major measures of the quality of service provided by an organization is the speed with which it responds to customer complaints. A large family-held department store selling furniture and flooring. including carpet, had undergone a major expansion in the past several years. In particular. the ooring department had expanded from 2 Installation crews to an installation supervisor, a measurer, end 15 installation crews. The business objective of the company was to reduce the time between when a complaint is received and when it is resolved. During a recent year. the company received 50 complaints oonceming carpet installation. The accompanying data lrom the 50 complaints represent the number of days between the receipt of a complaint and the resolution of the complaint. Complete parts a through d. a Click the icon to view the table of complaint resolution times. I. Compute the mean, median, rst quartile. and third quartile. mean = [3 (Round to two decimal places as needed.)