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Lab Insight: Apply the same steps in Lab 3.5 to Lab 3.5 Alt Data.xlsx to perform cost driver analysis for the service call center at
Lab Insight: Apply the same steps in Lab 3.5 to Lab 3.5 Alt Data.xlsx to perform cost driver analysis for the service call center at Thrustmaster. Thrustmaster is a fictitious company that sells game controllers, joysticks, steering wheels for PC's, and XBOX, Nintendo, and PlayStation consoles. Thrustmaster is trying to understand its overhead allocation for the call center that supports its sales. It believes that by understanding the overhead costs and their respective cost drivers, the company will be in a better position to allocate overhead to the various products that require more service. Management is considering these four potential cost drivers
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