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Last month Albert and his family went to Langkawi for a holiday and stayed at Banyan Hotel This has been their annual holiday destination for
Last month Albert and his family went to Langkawi for a holiday and stayed at Banyan Hotel This has been their annual holiday destination for the last five years and they loved Banyan Hotel because it has a private beach wonderful facilities On the second day of their holiday, Albert decided to keep his bra now Hol IS RM50 090 in the safe deposit box available in the hotel before going out.to spend the day at one of the islands for snorkeling A sign placed just next to the safe deposit box stated the following, "All personal deposited will be at The management of the hotel will not be table for the loss of money or valuables * When t and his family returned to the hotel later in the evening, he discovered the safe deposit box missing along with all his valuables. The relevant provisions of the consumer Protection Actpop are section 3 A consumer is someone who acquires goods or services of a kind offunny acquired for personal domestic, or household purpose use or consumption and not primarily to resupply them in trade or consume them in manufacture Section 24A An unfair term is a term in a consumer contract which, with regard to all thej circumstances causes a significant inbalance in the rights and obligationsnot to parties to the detriment of the consumer Based on the relevant provisions of the Consumer Protection Act 1989, advise the Hotel whether they can rely on the exclusion clause now that Albert wishes to sue them
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