Last week Jodie purchased a top of the range kettle, so that she could make herself coffee in the mornings. Unfortunately, this morning, when Jodie went to make herself her usual cup of coffee, the kettle failed to fully heat the water. Advise Jodie of her rights under consumer protection legislation.

Would your answer differ if Jodie had purchased five kettles for the use of her employees within her business and one of the kettles had become faulty within the week?