Laura Scahill was excited to view a property in her sought-after neighbourhood but

when she arrived at the viewing, the first thing she noticed was the driveway

access to a large school adjacent to the property. Considering there was no

mention of the school in either the text or photos on the Agencies website, Laura

expressed her disappointment to the salesperson for wasting her time. After

realising the photos had been photoshopped to remove the school signage and

buildings, Laura followed up with a formal complaint.

Identify relevant points of consumer protection law applicable to real estate practice in a

range of contexts, by:

Identifying and wronging by the salesperson

Identifying what legislation (if any) has been breached

Identifying whether the Real Estate Agents Act (Professional Conduct and Client Care) Rules 2012 (the Code) has been breached

Identifying what organisations would deal with such an issues and why.