Lea, a sales manager, has increasing pressure from other vendors who have shifted production of their parts overseas. She calls one of her customers who normally buys at least once a month, but hasn't placed an order with Lea in three months. The customer states that they are buying from an alternate supplier based on price. Lea is competing for orders with companies who have reduced costs by shifting production overseas. Lea faces the management challenge involved with:

collaboration across organizational boundaries.

the importance of knowledge and ideas.

an increasingly diverse labor force.

technological change.

globalization.