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leaders are agents of change because they develop an appealing vision of the desired future state, communicate that vision in ways that are meaningful to

leaders are agents of change because they develop an appealing vision of the desired future state, communicate that vision in ways that are meaningful to others, make decisions and act in ways that are consistent with that vision, and build commitment to that vision. Select one: a. Operational b. Transformational c. Charismatic O d. Collaborative e. Transactional

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